FAQ

FAQ

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  • Q1: How do I contact support?

    We provide fast and high-quality support via our ticketing system. You just need to open a support ticket in your user account to get support. For this, please log in to your user account at: htps://help.adglob.in

  • Q2: What are the advantages of outsourcing your project to our team?

    By outsourcing your projects to us, you will have more time to focus on growing your company. We will carry out our services in the most efficient way for your business and without the need to involve you too much in this process.

  • Q1:What are the payment methods that you offer?

    We accept all methods.

  • Q2:Will I receive a monthly invoice automatically?

    Yes, you will automatically receive an invoices, which you can download in your email or whatsup

  • Q1:How do I open a Support Ticket?

    To open a support ticket, you can follow the link--(help.adglob.in ).

      1. Login to your account.

      2. Fill out the necessery details to open a ticket

  • Q2: What is the typical response time for customer support?

    Just 30 minutes is all it takes for us to respond to you.

  • Q3: Can I request support over the phone, whatsup, or through Skype?

    We don't support phone calls, Skype, or WhatsApp because we prefer a ticketing system.

  • Q4: Do you have 24/7 technical support?

    Yes, we have 24/7 technical support.

  • Q1: How authentic is your B2B database?

    We usually get this question from our clients. We have various software and tools through which we authenticate and validate the database before providing it to the clients, as the client's trust and belief are most important to us. We also mention the time and date of validation for each data with 80% accuracy.

  • Q2: How do you acquire your B2B database?

    Our database is generated using our Artificial Intelligence and Machine Learning models from sources like LinkedIn, Company websites, and Search Engines..

  • Q3: Do you provide simple of the database to check the quality of data?

    Yes, We do provide Sample data for you to verify and check the authentication of the data along with the verticals you would require to carry out your email campaigns.

  • Q4: How do your services benefit marketing and sales?

    Adglob provides data with 85% accuracy along with the replacement of invalid/ bounced emails during your email campaigns.

  • Q5: What kind of privacy options do you have?

    We maintain the confidentiality of the database procured by our clients.

  • Q6: What sources have been used to collect data?

    We have used our Web Scrapping Techniques to scrap data from Sources like LinkedIn, Company Websites, and Search Engines.